Privacy Policy

Accountability – Youth Action Now recognizes that we are responsible for all personal information under our control.

Identifying Purposes – Youth Action Now, and those designated or contracted to act on our behalf, will identify the purposes for which personal
information is collected at or before the time the information is collected.

Consent – Youth Action Now and those designated or contracted to act for or on our behalf will ensure the knowledge and consent of the individual are obtained for the collection, use, or disclosure of personal information, except where inappropriate.

Limiting Collection – Youth Action Now will ensure the collection of personal information will be limited to that which is necessary for the purposes identified by the organization. Information will be collected by fair and lawful means.

Limiting Use, Disclosure and Retention – Youth Action Now will ensure personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes.

Accuracy – Youth Action Now will ensure personal information under our care be as accurate, complete, and up-to-date as necessary for the purposes for which it is to be used.

Safeguards – Youth Action Now will ensure personal information shall be protected by security safeguards appropriate to the sensitivity of information.

Openness – Youth Action Now will make readily available to individuals specific information about its policies and practices relating to the management of personal information.

Individual Access – Youth Action Now agrees to ensure that upon request an individual will be informed of the existence, use, and disclosure of their personal information and will be given access to that information. An individual will be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

Provide Recourse – Youth Action Now agrees to ensure an individual will be able to address a challenge concerning compliance with the above principles to the designated individual or individuals accountable for the organization's compliance.

Frequently Asked Questions

What personally identifiable information does Youth Action Now collect?

Youth Action Now collects personal information from individuals when they make a donation, subscribe to our newsletter, become a volunteer, attend events or otherwise participate in our organization. The personal information we collect in any form be it verbal, print or electronic document, is voluntarily submitted by you, with your express or implied consent. Express consent is given explicitly, either orally or in writing. Implied consent arises where consent may reasonably be inferred from the action or inaction of the individual.

Youth Action Now will make every effort to ensure the purposes and uses of information we collect will be clearly presented to you. All materials used by Youth Action Now, or those working on our behalf, to collect information will present the purpose, need and use in a manner that is understandable to whomever it is intended.

How does Youth Action Now use my information?

Youth Action Now uses information collected about you to help us understand how you would like to be engaged in our work and to be able to send you communications that may be of interest to you, electronically or otherwise. Youth Action Now uses the information collected about you to be able to send you communications such as our e-newsletter and various printed publications or donation appeals.

Who is collecting my personal information?

In the course of various public engagement activities and events, Youth Action Now staff and volunteers may collect personal information (such as your email or address if you sign up to receive information at an event). Youth Action Now will ensure individuals that have been approved, designated or contracted to act for or on our behalf are aware of and in compliance with the principles set forth in Youth Action Now's Privacy Policy. When you are on the Youth Action Now website and are asked for personal information, you are sharing that information with Youth Action Now alone unless stated otherwise. Personal information gathered by Youth Action Now is kept in confidence.

Youth Action Now staff and volunteers are authorized to collect and access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure the information is not disclosed or shared more widely than necessary to achieve the purpose for which it was gathered.

With whom does Youth Action Now share my information?

Youth Action Now will not externally disclose any of your personally identifiable information, except when we have your permission. Nor will we sell or trade your personal information with other organizations. Youth Action Now ensures a privacy protection clause is included in contracts with relevant individuals/organizations both inside and outside the organization. Youth Action Now will be guided by the principles in our privacy policy in the daily development, administration, management and evaluation of personal information in our care.

What are my choices regarding collection, use and distribution of my personal information?

When you become engaged with Youth Action Now, you will be given the option of receiving specific communications related to Youth Action Now and informed about how your information will be used. You can opt out of receiving particular information from Youth Action Now at any time.

If you have indicated that you are interested in receiving particular information about Youth Action Now, we will send you communications regarding our activities, either electronically or otherwise. In addition, we may send you direct mail that we feel may be of interest to you.

How can I update, correct, or delete my personal information?

The accuracy of your individual information is important to Youth Action Now. If your email address changes or any other information we hold may be inaccurate or out of date, please let us know by email or phone.

How does Youth Action Now protect my personal information?

When you give Youth Action Now personal information, we take steps to ensure it is treated securely. All online donations are processed via a secure server. We maintain appropriate security of our contact lists and information management systems, to protect against the loss, misuse, or alteration of information we have collected from you.

How is my privacy protected online?

During a visit to our website, your privacy is respected. When you are on the Youth Action Now website, and are asked for personal information, you are sharing that information with Youth Action Now alone, unless stated otherwise. We may use this information to monitor and track information such as visitor usage patterns of our website. Any personal information collected on our behalf is managed in accordance with this privacy policy, and is protected by applicable law.

The Youth Action Now website provides links to several other third-party websites. While we make efforts to choose our links carefully, we cannot take responsibility for the content of linked websites, or for the privacy policies of websites we link to. Since we do not control those websites, we encourage you to review the privacy policies on those websites prior to any use.

Who can I contact if I have a question regarding how my personal information is treated by Youth Action Now?

Youth Action Now will make every effort to respond openly to inquiries regarding our management, collection and disclosure of personal information. If you have questions, concerns or complaints relating to Youth Action Now's policy or practices with respect to the treatment of your personal information, please contact:

Youth Action Now
Attn: Privacy Officer
Impact Hub
123 Slater Street
6th Floor
Ottawa, On
K1P 5H2

Phone: 613 220 4556

Email: admin (at) youthactionnow (dot) ca